This is even before training has started for my 2 - 6 mo. old Shih Tzu.
I have tried to work with 2 other trainers and the customer service and lack of information is less to be desired.
I wanted my puppies to be in training months ago but I couldn't get anyone to get back to me, phone tag, no return texts.
I'm so glad I had a small human puppy class with Angela (from Summit Dog Training) at Aims College -------- she was very knowledgeable and it wasn't a sales pitch but she was there to teach us something. She gave me confident to look into Summit Dog Training (even though I knew it was going to be a drive to Ft. Collins from Greeley).
I (we) are NOW all signed up now for training. Communication from our future trainer has been amazing. Communication with the admin. office has been great and easy. Let's NOT forget to mention the information that I already have received to get me (us) started-gear needed, what to expect, training videos of what is coming.
I'm coming from Greeley and even though there is a little drive involved, we are very excited to begin. If it's this great so far it can only get better. I'm sure I'll be giving out another great review a the end of the course.