It took awhile to make contact with Evan, but once an appointment was set-up it has been very smooth going. He is very easy to talk to and encourages you to ask questions. Im just starting the journey, so its a bit early to say what the result will be. But he certainly does listen and you definitely don't feel bombarded into following his protocol without understanding the why and what. Also no "bullying" into buying his products. Im very excited about reaching my optimum health with Evan.