I ABSOLUTELY LOVE MY EYEBROWS!!! Upon entry into her office, she was very pleasant. She had a great deal of patience with me asking a ton of questions. She was very thorough with explaining the process step by step. I shared photos that I got off Pinterest that I liked. She explained they may not be identical to the photos...I finally just told her I don’t know what type of brow I wanted but I was sure I wanted them to look natural....also emphasized I did NOT want clown brows. She completed my measurements on my face & drew my eyebrows with a pencil to show me what she envisioned for me. I loved them. Let me say...I am terrified of needles! Initially, before the numbing cream begin working, it honestly felt like she was tweezing hair when she started using the tattooing utensil. From the beginning to the end of my appointment I just was to say Thank you, thank you, thank you for such an awesome experience!